We are very sorry but our lines are currently down and we are unable to take phone calls for room bookings. Please make your reservation using our online booking function, alternatively, please email firstname.lastname@example.org and we will get back to you as soon as we can.
Many Thanks from the Reservations Team
We guarantee that you will get the lowest prices and the most flexible cancellation terms.
We always have the best prices, if you find a lower rate somewhere else, we will match it.
You can cancel up to 48 hours prior to arrival without incurring any charges and you don't have to pay anything on booking.
If you have to cancel within 48 hours or your scheduled arrival, to self-isolate, you can use your payment for a future reservation.
In the event of a lockdown we will refund your payment in full.
Parking: The Rashleigh Arms has its own Pay & Display car park which is open to residents of the Rashleigh Arms, T’Gallants and The Pier House Hotel to be used at your convenience. Rashleigh Arms, T'Gallants and The Pier House Hotel customers will receive a redemption of £2 against any spend of £2 or more on food and drink when presenting a valid Pay & Display voucher for that day. Maximum of one refund per customer per day. Residents of The Rashleigh Arms, T'Gallants and The Pier House Hotel must register their vehicle at check in for free parking for the duration of their stay. The large car park can be found directly below The Rashleigh Arms on the left hand side of Charlestown Road.
Accessibility: The Rashleigh and T'Gallants bedrooms are arranged over 3 floors and some guests who have limited mobility may struggle getting to some of our rooms. Please call us if you would like to book a room which is more accessible, we would be happy to advise.
Extra Beds: We do not have family rooms but some of our rooms are large enough to accommodate extra beds or cots, which can be provided at a small cost. Please call us if you would like to add any additional beds for children, we can then book you into a suitable room.
Check in/out: You can check in anytime from 3pm. We ask that you vacate the room by 10.30am on the day of departure.
Pets: We welcome well behaved dogs into a few of our rooms at an additional charge of £10 per night, per dog. If you are looking at bringing your dog with you please give us a call as restrictions may apply.
T&Cs: We reserve the right and you hereby authorise us to charge your credit or debit card for any damage incurred to your room or the property during your stay (including without limitation specialist cleaning) or for any items that are missing when you leave.